Human Rights & Fair Treatment
Our commitment to Non-Discrimination, Fair Employment, and Ethical Labor Practices includes:
1. Zero Tolerance for Discrimination and Harassment
Hegelmann is committed to fostering an inclusive, respectful, and fair workplace for all employees, subcontractors, and business partners. The company enforces strict policies prohibiting all forms of discrimination and harassment, including gender-based discrimination, workplace misconduct, and mistreatment based on race, ethnicity, disability, sexual orientation, religion, or other characteristics.
To uphold these principles, Hegelmann provides comprehensive training for key personnel, including:
Subcontractor Monitors
Ensuring fair treatment of subcontractor drivers.
Security Personnel
Identifying and preventing discriminatory incidents.
Quality Control Staff
Conducting unbiased evaluations.
Driver Managers
Promoting a respectful and supportive work environment.
Route Coordinators
Ensuring fair scheduling and treatment of drivers.
The company also implements targeted measures to protect vulnerable employees, such as:
Enhanced Security for Female Drivers
Providing information on secure rest stops, designated reporting contacts, and immediate support in emergencies.
Support for Migrant Staff and Drivers
Multilingual policies, equal career opportunities, and integration support.
Diversity and Inclusion Training
Ongoing programs to promote awareness and respect.
Anonymous Reporting Mechanisms
Confidential channels for reporting concerns without fear of retaliation.
2. Commitment to Equal Opportunities and Non-Discrimination
Hegelmann ensures equal treatment in all aspects of employment. The company actively promotes non-discrimination through:
Clear Policies and Procedures
A comprehensive anti-discrimination policy communicated to all employees.
Regular Assessments
Evaluations to detect and address any discriminatory practices.
Bias-Free Hiring and Promotion Practices
Ongoing reviews to ensure fair access to opportunities.
Training for Supervisors and Recruiters
Equipping staff with tools to prevent discrimination.
Anti-Stereotype Campaigns
Awareness initiatives to reinforce an inclusive culture.
Workplace Accommodations
Modifications to work organization, including work-life balance initiatives.
Skills Development Opportunities
Ensuring all employees, including agency and subcontracted workers, have equal access to training and career advancement.
Hegelmann also strictly prohibits medical or health checks during recruitment that could lead to discrimination. Key performance indicators (KPIs) such as diversity rates, employee satisfaction surveys, and training completion rates are tracked to measure progress in fostering equality.
3. Prevention of Child Labour, Forced Labour, and Modern Slavery
Hegelmann strictly prohibits forced labor, modern slavery, and child labor within its operations and supply chain, including subcontractors and recruitment agencies. The company enforces a zero-tolerance policy against exploitative labor practices and does not allow the payment of recruitment fees by migrant workers. To prevent forced labor, the company:
Communicates ethical recruitment expectations to all labor providers.
Monitors accommodation conditions for migrant workers when provided.
Ensures employment contracts are transparent and available in multiple languages.
Conducts risk assessments to evaluate potential modern slavery risks within its workforce and supply chain, with no risks identified in current operations.
Implements remediation programs for workers who have paid recruitment fees, including audits, compliance reinforcement, and reimbursement plans.
Hegelmann enforces strict policies against physical, sexual, mental, or verbal abuse. Ethical security practices ensure that security providers do not engage in inhumane treatment or restrict workers’ rights.
To prevent child labor, the company:
Implements strict age verification processes during recruitment.
Provides compliance training to staff and recruitment agencies.
Monitors subcontractors to ensure alignment with child labor laws and international standards.
These measures ensure a responsible and ethical work environment that protects all employees and upholds human rights.
4. Freely Chosen Employment
Hegelmann guarantees that employment is freely chosen, with no forced, bonded, or involuntary labor. Workers have the right to freely terminate their employment in accordance with national regulations. A comprehensive assessment of modern slavery risks across the company’s workforce, agencies, subcontractors, and suppliers found no existing risks, reaffirming its commitment to ethical labor practices.
5. Discipline and Grievance Mechanisms
Hegelmann has established a robust and accessible grievance mechanism for all workers, including agency and subcontracted employees. This system allows individuals to report concerns in a confidential, fair, and protected manner without fear of retaliation.
Key Features of the Grievance Mechanism:
Confidentiality and Protection Against Retaliation
Ensuring workers can report grievances safely.
Formal Resolution Procedure
Clear documentation, follow-up actions, and timely resolution.
Dedicated Grievance Committee
Impartial review and structured handling of complaints.
Language Support
Communication in the worker’s preferred language.
Alternative Reporting Channels
Options to report concerns outside of the direct supervisor chain.
Appeals Process
Allowing workers to challenge grievance resolutions.
All grievances are documented, and corrective actions are taken to address human and labor rights issues. The grievance mechanism is regularly reviewed to maintain effectiveness and accessibility.
Disciplinary Policy
Hegelmann ensures fair and transparent disciplinary procedures by:
Clearly Communicating Policies
Ensuring all employees understand behavioral expectations.
Training Managers on Fair Application of Discipline
Consistency in disciplinary actions.
Tracking Disciplinary Actions
Monitoring for fairness and compliance with internal policies.
Key Performance Indicators (KPIs):
Number of Grievances Reported and Resolved
Measuring the effectiveness of grievance mechanisms.
Time to Resolve Grievances
Ensuring timely action.
Worker Satisfaction with Grievance Outcomes
Assessing fairness in resolutions.
Diversity and Inclusion Metrics
Evaluating workplace inclusivity.